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Goldfish

Why do more and more customers switch to BG Controls each year? Why do we continue to recruit the best the industry has to offer? There are five fundamentals on which our business is based:


Structure: BG Controls has a structure ensuring each business module has defined, customer facing objectives. The organisation is clear to suppliers, staff and customers. Each business module (Integrated Projects, Central Projects, Systems Support, Central Projects, Electrical Installations and Automated Systems) is run as an independent P&L and managed by a board director.

Structured Bowl

Consistency: We strive for consistency at both pre and post sale stage of a project. We strive for consistency across all our staff, across all our divisions and over time. We achieve this through a focus on process and standardisation, not on individual heroism and “winging it”.

Consistency Bowl

Measurement: In God we trust, everyone else has to bring facts and data. To achieve consistency, we measure financial and non-financial key performance indicators. It is tough to manage an operation without measurement. It is tough to prove consistency and improvement without measurement.

Transparency: BG Controls is committed to being an “Open Systems Integrator”. This is not just for technical solutions, but also incorporating an open corporate philosophy. Our structure, consistency and measurement is communicated, formally and informally to all stakeholders; staff and customers alike.

Transparency Bowl

Culture: The above four fundamentals of our organisation are the bedrock of the culture we are creating. To be part of the BG Controls group (as a customer, supplier or employee) means something special. We heartily recommend you visit our offices, meet the people, take a tour, and see how a business can be run differently.

Culture Bowl

Banner note: To save customers time and costs, we endeavour to solve customer's technical issues over the phone rather than dispatch an engineer to site. This we achieve 99% of the time.



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Paper    December 09, Service Growth

Paper    October 09, IQ Assured Award


Paper    October 09, Catterick Garrison Leisure Centre


Paper    October 09, BACnet strengths article


Paper    September 09, Fusion@Magna


Paper    August 09, New South East office


Paper    July 09, EETC Waverley


Paper   June 09, Earthright Award


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